{"id":3985,"date":"2018-09-11T13:11:53","date_gmt":"2018-09-11T13:11:53","guid":{"rendered":"https:\/\/www.ekko-wp.com\/?page_id=3985"},"modified":"2026-04-16T16:10:17","modified_gmt":"2026-04-16T16:10:17","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/geminovate.com\/pa\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"
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Gemological Innovative Solutions<\/strong><\/span><\/h2>\n

Effective Date:<\/strong> 16th April 2026<\/p>\n

Welcome to Gemological Innovative Solutions<\/strong>. By accessing or using our website, services, or products, you agree to be bound by the following Terms and Conditions. Please read them carefully before engaging with our services.<\/p>\n

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1. Introduction<\/strong><\/span><\/h2>\n

Gemological Innovative Solutions is a company engaged in the sourcing, cutting, verification, certification, and supply of gemstones and precious metals<\/strong>. These Terms govern all interactions between the company and its clients, including online and offline services.<\/p>\n

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2. Services<\/strong><\/span><\/h2>\n

We provide the following services:<\/p>\n

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  • Gemstone sourcing and trading<\/li>\n
  • Gemstone cutting, polishing, and processing<\/li>\n
  • Gold and gemstone verification services<\/li>\n
  • Gemological testing and analysis<\/li>\n
  • Issuance of gemological reports and certificates<\/li>\n
  • Geological consultation and advisory services<\/li>\n<\/ul>\n

    All services are subject to availability and professional assessment.<\/p>\n

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    3. Authenticity & Verification Disclaimer<\/strong><\/span><\/h2>\n

    We use advanced, industry-grade equipment<\/strong> such as XRF analyzers, trinocular microscopes, specific gravity machines, and gold testing kits to ensure accurate results.<\/p>\n

    However:<\/p>\n

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    • Results provided are based on available testing methods and samples presented.<\/li>\n
    • Natural gemstones and minerals may contain variations and inclusions.<\/li>\n
    • Final interpretations may vary depending on testing conditions and equipment limitations.<\/li>\n<\/ul>\n

      We strive for accuracy but do not guarantee absolute perfection in natural mineral identification.<\/p>\n

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      4. Certification & Reports<\/strong><\/span><\/h2>\n

      Gemological reports issued by the company are:<\/p>\n

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      • Based on professional examination and testing<\/li>\n
      • Intended for identification and informational purposes<\/li>\n
      • Not a substitute for international laboratory certification unless explicitly stated<\/li>\n<\/ul>\n

        All certificates remain the intellectual property of Gemological Innovative Solutions.<\/p>\n

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        5. Payments<\/strong><\/span><\/h2>\n
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        • All payments must be made in full or as agreed before delivery of services or goods.<\/li>\n
        • Prices are subject to change without prior notice depending on market conditions.<\/li>\n
        • No service or product will be released without confirmed payment unless otherwise agreed in writing.<\/li>\n<\/ul>\n
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          6. Refund Policy<\/strong><\/span><\/h2>\n

          Due to the nature of gemstones and testing services:<\/p>\n

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          • All testing, verification, and certification services are non-refundable<\/strong> once completed.<\/li>\n
          • Physical gemstone returns are only accepted if an error is proven on our part during verification.<\/li>\n
          • Refund requests must be made in writing within 7 days of transaction.<\/li>\n<\/ul>\n
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            7. Client Responsibility<\/strong><\/span><\/h2>\n

            Clients are responsible for:<\/p>\n

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            • Providing accurate and authentic samples for testing<\/li>\n
            • Ensuring legal ownership of gemstones or materials submitted<\/li>\n
            • Complying with all applicable local and international laws regarding mineral trade<\/li>\n<\/ul>\n
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              8. Limitation of Liability<\/strong><\/span><\/h2>\n

              Gemological Innovative Solutions shall not be held liable for:<\/p>\n

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              • Market value fluctuations of gemstones or gold<\/li>\n
              • Misuse of issued reports or certificates<\/li>\n
              • Indirect or consequential losses arising from transactions<\/li>\n<\/ul>\n
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                9. Ethical Sourcing<\/strong><\/span><\/h2>\n

                We are committed to responsible sourcing practices<\/strong>, working with suppliers who comply with ethical mining standards and environmental responsibility.<\/p>\n

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                10. Intellectual Property<\/strong><\/span><\/h2>\n

                All content, reports, logos, and materials produced by Gemological Innovative Solutions are protected and may not be reproduced or distributed without written consent.<\/p>\n

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                11. Changes to Terms<\/strong><\/span><\/h2>\n

                We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of any changes.<\/p>\n

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                12. Contact Information<\/strong><\/span><\/h2>\n

                For inquiries regarding these Terms & Conditions:<\/p>\n

                Gemological Innovative Solutions<\/strong>
                Email: info@geminovate.com
                Phone: +254 10 067 0670
                Website: www.geminovate.com<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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