Frequently asked questions
We now have an FAQ list that we hope will help
you answer some of the more common ones.
1. What does Gemological Innovative Solutions do?
We specialize in gemstone sourcing, cutting, verification, certification, and gold testing. We provide complete solutions—from raw minerals to certified, market-ready gemstones.
2. Where do your gemstones come from?
Our gemstones are sourced from trusted mining regions across Kenya, particularly within the Mozambique Belt, including the well-known Taita Taveta region, as well as areas such as Samburu, Turkana, and Marsabit.
3. Do you work with international clients?
Yes. We work with local and international buyers, jewelers, collectors, and investors, providing reliable sourcing, verification, and certification services for global trade.
4. How do you verify gemstones and gold?
We use advanced, industry-grade equipment, including:
- Gemological trinocular microscopes
- Specific gravity testing machines
- XRF analyzers
- Gold purity testing systems (densimeter & acid testing)
This ensures accurate and professional results.
5. Can I trust your test results?
Yes. Our verification process follows professional gemological standards. We prioritize accuracy, transparency, and consistency in every test we perform.
6. Do you provide certificates?
Yes. We issue gemological reports and certificates that include gemstone identification, grading, and authenticity verification, enhancing trust and market value.
7. Do you offer gemstone cutting services?
Yes. We provide precision gemstone cutting and processing, including faceting, cabochon cutting, polishing, and grading to maximize value and beauty.
8. Can you work with rough stones?
Absolutely. We specialize in transforming rough gemstones into finished, market-ready products through professional cutting and polishing.
9. Do you offer subscription plans?
Yes. We offer yearly subscription plans that provide benefits such as:
- Priority gemstone verification
- Discounted testing and certification
- Faster processing times
- Access to exclusive services
10. Are subscription fees refundable?
Subscription fees are generally non-refundable, as they grant immediate access to services and benefits. Please refer to our Terms & Conditions for full details.
11. Do you sell gemstones directly?
Yes. We supply both rough and polished gemstones to buyers, jewelers, and investors.
12. Can you help me source specific gemstones?
Yes. We offer custom sourcing services based on your requirements, including type, quality, size, and budget.
13. Do you buy gemstones or gold?
Depending on quality and verification, we may assist in evaluation and potential sourcing connections. Contact us for assessment.
14. Are your gemstones ethically sourced?
Yes. We are committed to ethical sourcing and responsible mining practices, working closely with trusted suppliers and mining communities.
15. Can gemstone values change?
Yes. The value of gemstones and gold can fluctuate based on market demand, rarity, quality, and global trends.
16. How long does testing or certification take?
Processing time depends on the service, but we aim for fast and efficient turnaround, especially for subscribed clients.
17. Do you handle bulk orders?
Yes. We support bulk gemstone supply and large-scale orders for international clients and dealers.
18. How can I get started?
You can:
- Contact us directly
- Visit our office
- Request a service online
- Subscribe for priority access